Shipping policy


Thank you for shopping with Honestly Cranberry®. We carefully prepare and package each order to help ensure your cranberries arrive safely and ready to enjoy.

Order Processing

Orders are processed as quickly as possible after they are received. Processing times may vary during holidays, promotions, periods of high order volume, or due to circumstances outside of our control.

Once your order has shipped, you will receive shipping confirmation and tracking information when available.

Please note that processing time is separate from the estimated transit time provided by the shipping carrier.

U.S. Shipping

Honestly Cranberry® ships to addresses throughout the United States and U.S. territories, including:

  • Alaska

  • Hawaii

  • Puerto Rico

  • Guam

  • U.S. Virgin Islands

Available shipping options, rates, and estimated delivery times will be displayed at checkout when applicable.

Shipping and delivery estimates are provided as a convenience and are not guaranteed. Delays may occur due to weather, carrier disruptions, holidays, high shipping volumes, or other circumstances outside of Honestly Cranberry®'s control.

Shipping Address Accuracy

Please carefully review your shipping address before placing your order.

Customers are responsible for providing a complete and accurate shipping address. Honestly Cranberry® is not responsible for orders that are delayed, lost, or delivered incorrectly because an incorrect or incomplete shipping address was provided at checkout.

If you notice an error in your shipping address after placing your order, please contact us as soon as possible. We will make every effort to update the address before the order ships, but we cannot guarantee that changes can be made once an order has entered processing.

Tracking Your Order

When tracking information is available, it will be provided after your order ships.

Please allow time for the shipping carrier to update tracking information after a label has been created.

If your tracking information has not updated for an extended period or your shipment appears to be delayed, please contact us and we will do our best to assist you.

Lost, Missing, or Stolen Packages

Honestly Cranberry® is not responsible for packages that are lost or stolen after they have been marked as delivered by the shipping carrier.

If your tracking information shows that your package has been delivered but you cannot locate it, please:

  • Check around your property and any designated delivery areas.

  • Check with household members or neighbors who may have accepted the package.

  • Contact your local Post Office, mail carrier, or applicable shipping carrier.

If your package appears to have been lost while in transit, please contact us so we can review the tracking information and determine whether we can assist with the carrier.

Damaged Shipments

If your order arrives damaged, please contact us as soon as possible.

Please include your order number, a description of the issue, and photographs of the product and shipping packaging when applicable. We will review the issue and determine the appropriate resolution.

Because our products are food items, please do not return or ship a damaged product back to us unless you are specifically instructed to do so.

For additional information regarding refunds or replacements, please see our Return and Refund Policy.

International Shipping

Honestly Cranberry® may ship to international destinations on an individual basis.

If you are interested in placing an international order, please contact us before ordering and provide:

  • Your shipping destination

  • The products you would like to purchase

  • The quantity you would like to order

Availability and shipping costs will be determined based on the destination and order.

International customers are responsible for confirming that Honestly Cranberry® products may legally be imported into their country.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country.

These charges are not included in the purchase price or shipping charges unless specifically stated otherwise and are the responsibility of the recipient.

Customs policies and fees vary by country. Please contact your local customs authority for information regarding applicable requirements, duties, and taxes before placing an international order.

Honestly Cranberry® is not responsible for delays caused by customs processing or for packages that cannot be delivered due to local import restrictions.

Risk of Loss

Risk of loss and title for merchandise purchased through our website pass to the customer when the merchandise is delivered to the shipping carrier, to the extent permitted by applicable law.

Questions About Shipping

If you have questions about an order or need assistance with shipping, please contact us:

Honestly Cranberry®
7351 Integrity Way
Wisconsin Rapids, WI 54494
715-424-REAL (7325)
info@honestlycranberry.com